Legal

Terms & Conditions

These terms apply whenever you use our website. By using the website you accept them. Please read them carefully.

Last updated: 2 October 2026

1. About us

The website oasislivingmgt.com is operated by Oasis Living Management Ltd. We are registered in England and Wales under company number 17483599. Our registered office is at 5 Brayford Square, London, E1 0SG.

You can contact us by email at hello@oasislivingmgt.com

2. These terms

These terms apply whenever you use our website. By using the website you accept them. If you do not agree with them, please do not use the website.

Other terms may also apply to you:

  • •Our privacy policy explains how we use your personal information.
  • •If you become a client, your written management agreement with us sets out the terms of our services.
  • •If you book a stay as a guest, the booking terms described in clause 7 apply.

3. What this website is for

The website gives general information about serviced accommodation and about our management services for landlords and property investors.

Nothing on the website is an offer that you can accept to create a contract. We only provide services once you and we have signed a written management agreement.

4. Income estimates and the calculator

The income calculator and any figures on the website are illustrations. They are based on the numbers you enter and on the general assumptions shown beside the calculator.

The figures are not a forecast, a promise or a guarantee of income. What a property actually earns depends on its location, condition, season, local demand, pricing, running costs and regulation.

The estimates leave out costs such as mortgage payments, insurance, tax, furnishing and repairs.

Please do not make a financial decision based on a website estimate alone. We give property-specific figures on a strategy call. Those figures are also estimates unless your management agreement says otherwise.

5. No professional advice

Information on the website about tax, business rates, planning, licensing, energy standards and tenancy law is general information. It is not legal, tax, financial or investment advice.

The rules differ between England, Scotland, Wales and Northern Ireland, and between local councils. They also change over time, and the website may not reflect the latest position.

Before you let a property as serviced accommodation, you should check that your mortgage, lease, insurance and local rules allow it. You should take advice from a qualified accountant or solicitor before acting.

We do not give regulated financial or investment advice.

6. Enquiries, strategy calls and our services

Sending an enquiry or booking a strategy call is free. It does not oblige you to use our services, and it does not oblige us to take on your property.

The information you give us must be accurate. You must own the property you ask about, or have the owner's permission to discuss it with us.

We provide management services only under a written management agreement. That agreement sets out our fees, when you are paid, what each of us is responsible for and how either of us can end it.

If anything on the website differs from your management agreement, the management agreement applies.

7. Guest bookings

Guests book the properties we manage through third-party platforms such as Airbnb, Booking.com and Expedia. Those bookings are subject to the platform's own terms, including its payment and cancellation policies.

A booking made directly with us is subject to separate booking terms, which we give to the guest before they book.

These website terms do not create a booking contract.

8. Acceptable use

You must not:

  • •use the website for anything unlawful or fraudulent;
  • •send an enquiry that is false or misleading, or pretend to be someone else;
  • •use the enquiry form to send us advertising or bulk messages;
  • •try to gain unauthorised access to the website, its server or any connected system;
  • •introduce viruses or other harmful code; or
  • •copy or collect content from the website using automated tools.

We may block your access to the website if you break these terms.

9. Intellectual property

We own, or have permission to use, everything on the website. This includes the text, design, logo, images and income calculator.

You may view, download and print pages for your own personal use or for use inside your business. You must not republish, sell or reuse our content commercially without our written permission.

You must not use our name or logo without our written permission.

11. Availability and changes to the website

The website is free to use. We do not guarantee that it will always be available, uninterrupted or free of errors.

We may change, suspend or withdraw any part of the website at any time. We try to keep the content accurate, but it may be out of date at any given time.

You are responsible for protecting your own device, including by using up-to-date virus protection.

12. Our liability to you

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to exclude or limit.

If you use the website as a consumer, these terms do not affect your legal rights. If we fail to use reasonable care, we are responsible for loss or damage that was a foreseeable result of that failure. We are not responsible for loss that was not foreseeable.

If you use the website for business purposes, we exclude all implied conditions, warranties and other terms that may apply to the website or its content. We are not liable to you for loss of profit, revenue, business, anticipated savings or goodwill, or for any indirect or consequential loss.

The website provides general information and illustrative estimates only, as explained in clauses 4 and 5. Subject to the above, we are not liable for decisions you make by relying on that content alone.

Our liability for the management services we provide to clients is set out in the management agreement, not in these terms.

13. Privacy and cookies

When you send an enquiry, we use your details to reply and to arrange your strategy call. Our website privacy policy explains how we collect, use and store personal information.

The website uses cookies as described in the cookie notice shown on the website.

14. Changes to these terms

We may update these terms from time to time. The version on the website when you visit is the one that applies.

15. Governing law and courts

These terms are governed by the law of England and Wales.

If you are a consumer, you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in the courts where you live.

If you are a business, the courts of England and Wales have exclusive jurisdiction over any dispute.

16. General

If a court finds part of these terms invalid, the rest continue to apply.

If we delay in enforcing these terms, we can still enforce them later.

These terms are between you and us. Nobody else has rights under them.

17. Complaints and contact

If you have a question or a complaint about the website or these terms, please email us at hello@oasislivingmgt.com — we will do our best to respond promptly.

Questions about these terms?

If anything is unclear or you'd like to discuss our terms, please get in touch.

Email us
Oasis LivingManagement

© 2026 Oasis Living Management Ltd. All rights reserved.

Registered in England & Wales. Company No. 17483599.

Brayford Square, London, England, E1 0SG